Frequently Asked Questions

Everything you need to know about your Justfloow shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. You have a 30-minute window after placement to request a cancellation or change by contacting our support team.

Are your materials sustainably sourced?

At Justfloow, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.